Return Pro - enhanced returns for OpenCart
Return Pro - enhanced returns for OpenCart
sasha3337774
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Demo
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demo
Description
Return Pro transforms the standard OpenCart return form into a full-fledged, clear, and manageable process — from the moment a customer submits a request to its final completion by the store manager.
The customer can easily find their order, select the necessary items, add photos and a detailed description of the problem, and choose a convenient return method. All selected products are processed within a single convenient request.
Features for the Customer
- Quick search: finding an order by its number and email.
- Automation: instant loading of products from the order.
- Multi-return: ability to return multiple items in a single request.
- Detailed breakdown: selecting quantity and individual reason for each item separately.
- Media files: uploading photos, receipts, and supporting documents.
- Problem description: text field for comments regarding a defect or malfunction.
- Desired solution: choosing an option (refund, exchange, repair, or other action).
- Logistics and communication: selecting a convenient method of item delivery and preferred communication channel.
- Information: built-in FAQ and information blocks with return conditions directly on the page.
Features for the Administrator
- Instant notifications: indicator of new requests in the top panel of the admin panel.
- Processing center: convenient separate page for viewing, analyzing, and processing returns.
- Stage control: support for standard OpenCart statuses and flexible change of processing stages.
- Management: assignment of a responsible employee and setting priorities.
- Privacy: internal service notes that the customer cannot see.
- Working with attachments: viewing and downloading photos/documents from the client.
- Transparency: complete history of status changes and messages sent to the customer.
- Result fixation: saving the final actual decision of the store.
- Flexible customization: setting all texts, FAQ block, and successful completion page.
Flexible Product Return Scenarios
The store itself determines the ways a customer can return items:
- Sending via postal carrier (Nova Poshta, Ukrposhta, etc.);
- Personal visit to a physical store or pickup point;
- Courier pickup;
- Arrangement of return method directly with the manager;
- Creating any custom scenarios.
For each method, you can set a custom name, detailed description-explanation, additional field, hint (placeholder), and set whether filling is mandatory.
Specifications
- OpenCart Version
- 3.0.0
- Module Localization
- Ukrainian, English, Russian
- Support Language
- Ukrainian, English, Russian
- Activation Method
- Automatic activation
- Ioncube Loader
- No (not required)
- Developer Server Connection
- No
- If Developer Server Unavailable
- Extension works
- PHP Version
- 7.0 7.1 7.2 7.3 7.4 8.0 8.1 8.2 8.3 8.4 8.5
- Compatible with Templates
- Default
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