Last update date: "24" June 2026
This document is a public offer (Offer) from LLC "OPENCARTKOD", EDRPOU code 46406880 (hereinafter — "Administration" or "Platform") to conclude an agreement on the use of the information service "Freelance Exchange" on the terms set forth below.
1. TERMS AND GENERAL PROVISIONS
1.1. Freelance Exchange (Service) — a section on the Platform's website that provides Users with the technical ability to post requests for work to be performed, and Contractors to respond to them.
1.2. Customer — a registered user who posts a Request (technical specification) to find a Contractor.
1.3. Contractor (Freelancer) — a registered user who responds to Requests for the purpose of providing services to the Customer.
1.4. Acceptance of this Offer is made by registering on the Platform and/or creating/responding to a Request. By accepting the Offer, the User confirms that he/she is an adult and fully capable individual or a legal entity / individual entrepreneur, duly authorized to conclude this agreement.
2. PLATFORM STATUS (DISCLAIMER)
2.1. The Administration provides exclusively information services (provision of access to the Service) and acts as a technical intermediary (electronic bulletin board).
2.2. The Platform is not a party, organizer, agent, employer, contractor or guarantor in agreements concluded between the Customer and the Contractor.
2.3. Any arrangements regarding timelines, scope of work, technical specification (TS) and quality of work are made directly between the Customer and the Contractor. The Platform does not control these processes and does not bear legal or financial responsibility for them.
2.4. The Administration does not guarantee the accuracy of information posted by Users, nor the qualifications of Contractors or the solvency of Customers. The Platform does not conduct mandatory verification of Users' identities.
3. FINANCIAL CONDITIONS AND PAYMENT PROCEDURE
3.1. The use of the "Freelance Exchange" section by Customers and Contractors is completely free of charge. The Administration does not collect commissions for posting Requests or responses to them.
3.2. Direct payments: All financial settlements for work performed are made directly between the Customer and the Contractor by a method agreed upon by them.
3.3. The Platform is not a payment agent, does not accept transit funds for freelance services, does not withhold taxes and does not consider financial claims (demands for refund of funds/advance payments).
3.4. Each party to the agreement independently bears responsibility for declaring their income and paying taxes and fees in accordance with the legislation of their country. This applies to both the Contractor (regarding received income) and the Customer (regarding their tax obligations, if any arise).
4. RIGHTS AND OBLIGATIONS OF THE PARTIES
4.1. Users (Customers and Contractors) are prohibited from:
• Posting requests that violate applicable law, contain calls for fraud, spam or malicious code.
• Using the Service to distribute false or offensive information.
4.2. The Administration has the right to:
• Delete Requests or comments that violate Service rules without prior notice.
• Block User accounts in case of substantiated complaints of fraud.
• Modify the functionality of the Service at its own discretion.
5. DISPUTE RESOLUTION
5.1. Any disputes between the Customer and the Contractor (regarding code quality, timelines, non-payment, etc.) are resolved by them independently through negotiation or in court. The Platform does not act as an arbiter in such disputes.
5.2. Appeals to the Platform's support service regarding the actions of other users are purely informational in nature for internal monitoring of Service quality.
6. FEEDBACK AND RATING SYSTEM
6.1. After completion of cooperation, the Customer has the right to leave a public feedback about the Contractor's work and give them a corresponding rating.
6.2. Any feedback, comments and ratings reflect only the subjective opinion of Users. The Administration does not verify their accuracy and is not responsible for their content, objectivity or possible damage to business reputation.
6.3. The User who publishes feedback bears full personal responsibility for its content.
It is strictly prohibited to publish feedback that contains:
• Profanity, insults, threats or discrimination.
• Confidential information of third parties (personal data, passwords, access to servers or databases, etc.).
• Unsubstantiated accusations of fraud without providing evidence.
• Advertising of third-party resources or spam.
6.4. The Administration reserves the right (but is not obligated) to moderate feedback. In case of substantiated complaints or detection of violations of Service rules, the Administration has the right to delete, edit or hide feedback without prior notice or explanation of reasons.
6.5. The Contractor's rating is formed automatically based on Customer ratings. The Administration does not interfere with the rating algorithm (except in cases of detected manipulation) and does not accept claims regarding its decrease or increase.
7. INTELLECTUAL PROPERTY AND COPYRIGHT
7.1. The Platform is not a party to agreements regarding the creation, use, licensing or disposal of intellectual property rights to any software, code, modules, design or other materials created by the Contractor on the Customer's order through the "Freelance Exchange" section.
7.2. All legal matters related to the transfer of copyright ownership from the Contractor to the Customer are resolved entirely independently by Users outside the Platform through the conclusion of appropriate bilateral agreements (software development agreements, exclusive property rights transfer agreements, etc.).
7.3. The Administration does not guarantee the cleanliness of copyright to the results of Contractors' work and bears no responsibility for infringement of third parties' intellectual property rights, plagiarism, improper use of open source code or lack of proper documentary formalization of rights transfer between the Customer and the Contractor.
8. PERSONAL DATA AND CONFIDENTIALITY
8.1. By accepting this Offer, the User consents to the processing of their personal data provided during registration and use of the Service, in accordance with the Law of Ukraine "On Personal Data Protection" for the purpose of ensuring the operation of the Service.
8.2. The procedure for collecting, storing, processing and protecting Users' personal data is determined by a separate Privacy Policy posted on the Platform's website and is an integral part of this Agreement.
8.3. The User independently bears responsibility for personal data of third parties that he/she posts or transmits through the Service and guarantees that he/she has legal grounds for such posting.
8.4. The Platform takes reasonable organizational and technical measures to protect personal data, but does not guarantee absolute protection of information transmitted over the Internet.
9. PROCEDURE FOR CONSIDERING CONTENT COMPLAINTS
9.1. Any person who believes that content posted on the Service (Request, feedback, comment) violates their rights, including intellectual property rights, or contradicts applicable law, has the right to file a substantiated complaint with the Administration to the email address specified in the details of this Offer.
9.2. The complaint must contain: identification of the disputed content (link), description of the nature of the violation and contact information of the complainant. Complaints without sufficient justification may be left without consideration.
9.3. The Administration considers the complaint within a reasonable time and, at its own discretion, has the right to delete or restrict access to the disputed content. Deletion of content is not an acknowledgment by the Administration of a violation and is carried out solely to comply with Service rules.
10. LIMITATION OF PLATFORM LIABILITY
10.1. The Service is provided on an "as is" basis. The Administration does not guarantee uninterrupted, error-free and continuous operation of the Service and is not responsible for temporary unavailability of the Service for technical or other reasons.
10.2. The Administration is not responsible under any circumstances for any direct or indirect damages, lost profits, data loss, business reputation damage or other losses incurred by the User as a result of using or inability to use the Service, as well as as a result of actions of other Users.
10.3. All responsibility for the consequences of agreements concluded between the Customer and the Contractor through the Service is entirely placed on the respective Users.
11. CHANGES TO OFFER TERMS AND APPLICABLE LAW
11.1. The Administration has the right to unilaterally make changes to this Offer. The new version becomes effective from the moment it is posted on the Platform's website, unless a different deadline is specified in the version itself.
11.2. Continued use of the Service by the User after the new version of the Offer comes into force means his/her full and unconditional agreement with the changes made. If the User does not agree with the changes, he/she is obliged to stop using
the Service.
11.3. This Offer and the relationship between the User and the Platform are governed by the current legislation of Ukraine.
11.4. All disputes between the User and the Administration arising from this Offer are resolved through negotiation, and in case of failure to reach agreement — in court at the place of location of the Administration in accordance with the legislation of Ukraine.
12. OUR DETAILS
LLC "OPENCARTKOD"
EDRPOU code: 46406880
Address: 65062, Ukraine, Odesa region, city of Odesa, Fontanskaya Road, building 71 office 217