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Fishka Repair — a fully functional repair management module for OpenCart

Fishka Repair — is a fully functional module for managing the receipt, diagnostics, repair and delivery of devices directly from the OpenCart administrative panel. Supports a multi-step reception form, change history, status management, access rights and automatic SMS notifications to customers.

Perfect for service centers, workshops and shops with after-sales service.

Extended description of module logic

Main entity: Repair

Each repair is a separate record in the database and contains:

• Repair ID
• Customer ID
• repair type (warranty / standard)
• device information
• malfunction description
• equipment
• current status
• change history
• creation and modification dates
• responsible user

Repair lifecycle

The module logic is built around the repair lifecycle:

• Repair creation
• Diagnostics
• Repair
• Testing
• Completion and delivery

Each stage corresponds to a status that can be customized.

5-step device intake form

The repair creation wizard is implemented as a step-by-step interface:

Step 1 — Repair type

• warranty
• standard

Step 2 — Customer

• search for existing customer
• create new customer

Step 3 — Device

• name
• model
• serial number

Step 4 — Problem description

• text description

Step 5 — Equipment

• accessories
• parts
• services

After completion, a repair record is created.

Status system

Statuses are fully customizable and contain:

• name
• color
• sort order
• SMS enable / disable

When status changes:

• a history record is saved
• an SMS can be sent automatically

Change history (Audit log)

Every action is recorded:

• status change
• data change
• comments
• equipment change

The following is recorded:

• user
• date
• action

This ensures complete control and transparency of operations.

SMS notifications

The module supports integration with external SMS API via token authorization.

SMS is sent when:

• status changes
• repair is created (optional)

Message templates are supported:

Dear {customer_name},

Repair status #{repair_id} changed to {status_name}

Supported variables:

• {customer_name}
• {device_name}
• {repair_id}
• {status_name}

Access rights system

The module integrates with the OpenCart User Groups system.

You can manage rights for:

• viewing
• creation
• editing
• deletion

Equipment and services management

You can add:

• parts
• services
• cost

The total amount is calculated automatically.

Administrator interface

Includes:

• repair list
• filtering
• search
• viewing
• editing
• change history

The interface is optimized for fast operator operation.

Integration with OpenCart

The module:

• is installed via Extension Installer
• uses OCMOD
• does not change OpenCart core
• fully compatible with OpenCart 3.x
• easily integrates into existing administrative panel